If you think you have purchased tickets that are scalped or illegitimate, immediately contact the person or website who sold them to you for more information. 

Ultimately, it’s at the discretion of the venue and its staff (including any official ticketing agency representatives) to decide whether a ticket is valid for entry.

Frontier Touring, the authorised ticketing agency and the venue are not responsible for unauthorised ticket disputes.

The best way to make scalping a priority issue for authorities is to make your views and experiences known to the ACCC and the consumer affairs body/department for your State or Territory.