ED SHEERAN 2023 TICKETING & EVENT INFORMATION

IMPORTANT ED SHEERAN 2023 EVENT INFORMATION
There’s not long to go until Ed Sheeran returns to New Zealand and Australia with his mammoth new Mathematics world tour. Here’s some information so you can get organised and have the best time possible, whilst also keeping yourself and your belongings safe.

BEFORE YOU READ ON… 
There are several things you must do BEFORE you come to the show, to guarantee a smooth entry for you and your party. We ask that you read the below information and share it with anyone else in your group as you all have an important role to play. 

  1. ACCESS your tickets, only available via the official ticketing agency app (Ticketek or Ticketmaster depending on your show. See below for full show list). Ensure you have downloaded and updated to the latest version of the app.
    Download the apps here:

  2. DOWNLOAD your ticket to your mobile phone. For Ticketmaster app users, you will need to ‘unlock’ your tickets by entering a code sent to your verified mobile number (the number used at time of booking). Ensure you have updated to the current version of the app.

  3. SHARE any additional tickets to the other members of your party so they can download them to their mobile phones.

  4. CHARGE your phone. Make sure your phone is fully charged so you have access to your tickets on event day.

The lead booker should also bring the following as they may be asked for them in order to gain entry to the event: 

  1. Your Event Information Email from the relevant ticketing agency (you can show this on your phone or printed out)
  2. Your booking confirmation email (you can show this on your phone or printed out)
  3. Government issued photo ID that matches the name of the lead booker (driving licence or passport)

WHAT ARE THE SHOW TIMES?
Full stage times can be accessed HERE, or see the bottom of this page for full list. Please note show times are subject to change without notice.

REMEMBER

  • You can only access your ticket(s) with the official ticketing agency (Ticketek or Ticketmaster) app.
  • Download and share any tickets before arriving – have your ticket ready to scan and turn your phone brightness up before you get to your entry gate for faster entry.
  • The lead booker must be present for all ticket holders to access the event.

SHOWS AND THEIR OFFICIAL TICKETING AGENCY
Thu 2 Feb – Wellington | ticketek.co.nz
Fri 10 Feb – Auckland | ticketmaster.co.nz
Sat 11 Feb – Auckland | ticketmaster.co.nz
Fri 17 Feb – Brisbane | ticketek.com.au
Sat 18 Feb – Brisbane | ticketek.com.au
Sun 19 Feb – Brisbane | ticketek.com.au
Fri 24 Feb – Sydney | ticketek.com.au
Sat 25 Feb – Sydney | ticketek.com.au
Thu 2 Mar – Melbourne | ticketek.com.au
Fri 3 Mar – Melbourne | ticketek.com.au
Tue 7 Mar – Adelaide | ticketek.com.au
Sun 12 Mar – Perth | ticketmaster.com.au

MY PHONE IS OUT OF BATTERY SO I CAN’T ACCESS MY TICKET(S)?
Please make sure your phone is fully charged before you leave the house to avoid this situation. Of course, if you run out of battery, please go to the box office where someone will be able to assist you to find your order. Having a copy of this email printed will help retrieve your tickets more quickly.

WHAT IF I LOSE MY MOBILE PHONE OR CHANGE MY NUMBER BEFORE THE SHOWS?
Check your details are up to date in your Ticketek or Ticketmaster account before show day. You can check and make updates to your details here. Please contact the official ticketing agency should you have any issues.

WHAT IF MY MOBILE PHONE IS LOST OR STOLEN ON THE DAY OF THE SHOW?
Don’t worry, we have a full record of every lead booker who bought tickets for the shows and will be able to help. Please make your way to the box office in the first instance.

VENUE SPECIFIC INFORMATION

VENUE SPECIFIC EVENT DAY INFORMATION: OPTUS STADIUM PERTH

For up to date information relating to the event, please visit optusstadium.com.au

PUBLIC TRANSPORT
Public Transport is included in your ticket, extensive train and bus services are in operation throughout the city to get you to and from the event in the most efficient way possible. Plan ahead by using the Transperth Journey Planner.

PARKING
There is NO PARKING available at Optus Stadium. Ticket holders are urged to leave the car at home and take advantage of the direct public transport services available for the event that are included with your ticket.

CONDITIONS OF ENTRY
All patrons will be subject to a security check upon arrival Optus Stadium conditions of entry found here. Alterations to the venue’s conditions of entry specific to this show can be found here.

Important Notes

  • Small bags (including backpacks) are permitted but cannot be larger than A3 in size.
  • Metal and glass bottles are not permitted.
  • Arena reserved seating patrons please note all alcoholic beverages must be consumed from paper cups and plastic bottles must have bottle tops removed prior to entering the arena floor. 

STADIUM ENTRY

  • It is important to enter the Stadium via the Gate noted on your Event ticket.
  • Gates A1, A2, B1, B2, C1, C2, D1, D2 and E will be in operation for this event.
  • Arena reserved seating patrons will receive a wristband upon gate entry, this wristband must be displayed to staff to gain access to the arena floor.
  • Patrons seated in the A sections of the arena floor must display their tickets to receive an additional wristband upon entry to their seating aisle.
  • Arrive early, be patient and allow extra time to enter the Stadium.

MERCHANDISE
Be sure to stop by one of the many merchandise outlets inside the venue and throughout the external precinct to pick up some top shelf Ed Sheeran gear before the show. Merchandise outlet locations include.

External – Open from 3:00pm (will remain open post show)

  • Convergence Lawn – Adjacent to Gate B
  • Southern Oval – Across from The Camfield 

Internal – Open from 5:00pm (will close at conclusion of show)

  • Western Concourse – Inside of Gate C
  • Pop up outlets – Aisles 101,107, 129, 141, 144, 523, 549
  • Arena Floor –  Inside of Gate B2
  • Arena Floor – Inside of South East access tunnel 

FOOD + BEVERAGE

Experience the best the Stadium has to offer! Food and beverage facilities will be available for patrons to purchase throughout the Stadium.  On the inside of the Stadium, if you are looking for a bite to eat, visit the orange and red outlets. Thirsty and looking for something to drink, visit the yellow and orange outlets.

Arena patrons will have access to food and beverage and toilets on the Arena floor level.  Please follow the signage throughout the Arena for the nearest outlets.

Free Water Stations will also be in place throughout the Stadium.

If in doubt, find an Optus Stadium Staff Member who will be more than happy to assist you.

STAGE TIMES

Wellington and Auckland
4:30pm | Doors
6:00pm | Kaylee Bell
7:00pm | Maisie Peters
8:15pm | Ed Sheeran

Brisbane and Perth
5:00pm | Doors
6:00pm | Budjerah
7:00pm | Maisie Peters
8:15pm | Ed Sheeran

Sydney, Melbourne and Adelaide

4:30pm | Doors
6:00pm | Budjerah
7:00pm | Maisie Peters
8:15pm | Ed Sheeran

Note: Stage times are subject to change without notice










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