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Hello,
Thank you for your email. This contact box is monitored Monday-Friday 10am to 5pm, excluding public holidays. We thank you for your patience; we will endeavour to respond as soon as possible.
We encourage you to review our comprehensive Help section, during high volume periods if your answer can be found here we may not respond.
In the lead up to and during presales, common questions may be answered on our Facebook and the show's Facebook Event (you can find this in the Stay updated section in the date on the artist tour page on our website).
Please note Frontier Touring are not the ticketing agency and are not involved in the transaction process, so if your enquiry is regarding the purchase, refund, or distribution of your ticket you will need to contact the show's official ticketing agency.
Refer to the ticketing agency on your confirmation of purchase email or check for the appropriate agency via the date on the artist tour page on our website.
Kind regards
Frontier Touring